Your Details   full name: address:        postcode: telephone: email: date the service was provided:        The Service Provided By service we mean the overall service you received - not the quality of the work that was delivered. Please tick one of the three options below: Poor - you got the impression that Plumber Direct™ really didn't care whether they got your business or not?   Expected - you think that you got what you paid for in terms of service. This is the type of service that we should expect to receive as a minimum at all time. Good - you felt that Plumber Direct™ really valued your business - no matter how big or small the value of the commission.        Cost Here we are asking you to think about the value for money that you received - not necessarily the amount of money that you spent. Please tick one of the three options below: Expensive - you feel that you did not receive adequate value for money. You feel that the job you have had completed or the product you have bought should have been cheaper - or that you could have got a similar or better product for less. Fair - you got what you paid for. It may have been a high cost - but you received high quality goods or service. It may have been a low cost - but it was the right price for what we got. Cheap - you have received excellent value for money. It may be that you feel you have actually got more than you paid for.        Quality The final are in which we ask you to choose from one of the prescribed catergories is in judging the quality of the product. Please tick one of the four options below: Doesn't Work - whatever it is you have asked Plumber Direct™ to do, it doesn't do what it is supposed to - it might not look like it should, perform as expected or meet the agreed specification. Poor - it is OK - but it does not meet the expectations that you were given to have or the promises made by Plumber Direct™. Fair - the product is as you would have expected or as you were promised it would be. It is entirely fit for purpose. High Quality - the product more than meets your expectations - you are completely satisfied.        Other Comments Please use this part to add any further comments about your experience with Plumber Direct™ that you believe will help us to improve our services.

creation of site by VIVeFY

home : services : competition : events/news : quality control : customer feedback : testimonials : career opportunities : franchise opportunities : special offers : referral scheme : contact us